The Legal

Privacy Policy

Woman with luminous skin sitting behind the Taru Bali handcrafted wellness oil containing 108 organic herbs alongside the herbal soap
Taru Bali natural skincare set with bergamot herbal soap box and 100ml herbal oil bottle displayed on rustic wood pedestal

1. Introduction

Welcome to Taru Bali (www.tarubali.com). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our websites or reach out through aour contact forms.

2. Information We Collect

Personal information: When you make an enquiry, we may collect personal information such as your name, email address, and phone number. This information is processed based on your consent and our legitimate interest in responding to enquiries and providing information about our products and services.

Non-personal information: We may also collect non-personal information about your visit to our website, including browser type, operating system, pages viewed, time spent on our website, and similar technical data. This information is processed based on our legitimate interests in analysing website usage, improving functionality, and enhancing user experience.

3. How We Use Your Information

Personal information: We use personal information to respond to enquiries, provide customer support, and improve our services and website functionality.

Non-personal information: We use non-personal information to analyse website traffic and usage patterns, enhance and optimise your browsing experience, and monitor and improve website performance.

4. Sharing Your Information

Your personal information is not sold, rented, or traded. We may share your information with trusted third-party service providers who assist us in operating our website and responding to enquiries, such as website hosting or email service providers. These third parties are permitted to process your information only for the purposes specified by us and are required to keep your information confidential. We may also disclose personal information where required by law or where you have provided your consent.

5. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with applicable legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information and legal requirements.

6. Cookies

We use cookies to collect information and improve your experience on our website. Cookies are small data files stored on your device that help us recognise you and remember your preferences.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent; however, this may affect the functionality of certain features of our website.

Where required by applicable law, we obtain your consent before placing non-essential cookies on your device.

7. Third-Party Services

We may use trusted third-party service providers to assist us in operating our website and conducting our business, such as website hosting or email service providers. These third parties are granted access to personal information only to perform specific tasks on our behalf and are contractually obligated to protect the confidentiality and security of your information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information, including secure server environments, encryption where appropriate, and restricted access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10.  Your Rights

You have the right to request access to the personal information we hold about you, request correction or deletion of your personal information, object to or restrict certain processing activities, and withdraw your consent where processing is based on consent.

If you are located in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority. To exercise these rights, please contact us.

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised Privacy Policy will become effective upon publication. We encourage you to review this page periodically.

12. Contact Us

Taru Bali is the data controller responsible for the processing of your personal information.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at office@tarubali.com. Thank you for choosing Taru Bali.